Overview
You can now define segments from fields in the user attributes you pass with identify, then attach a segment on the survey Targeting tab so the survey runs only for users who match. That sits alongside URL, geo, and device rules, and it keeps feedback scoped to the right accounts, plans, or roles without hard-coding logic in the embed.
What’s New
- Segments in the dashboard: create, edit, and delete named segments with rules on user attribute keys (for example plan, role, or any key you send).
- Match rules with AND or OR: require every rule to match, or any one rule, depending on how strict you need the audience to be.
- Segment on Targeting: under Audience, choose a Segment to limit the survey to users who match the selected segment; leave it unset to use only URL, device, and geo targeting.
- Identified users only: segment rules use user attributes from
identify, so they are available when Only show to identified users is enabled on the Behavior tab for that survey.
What this means for you
- Clearer targeting for SaaS and logged-in products where you already call
identifywith stable user attributes. - One place to manage rules (Segments) and a single dropdown on the survey to opt in, instead of duplicating conditions across surveys.
Feedback? Reach out via in-app chat or reply to your onboarding email.