Analyze your product feedback,
make better product decisions
Real-time results the moment users respond. See all responses from a specific user when identified. Get the full context behind every score with per-question breakdowns and trend tracking designed specifically for SaaS teams.
No credit card required · Real-time from day one
No MAU limits · No response caps · Associate responses with your user IDs
Everything in the analytics layer,
pre-built for SaaS metrics
- NPS trend chartScore over time with promoter/passive/detractor breakdown
- CSAT trendsSatisfaction and effort scores per survey period
- Response rate by surveyTrack completion rates and volume over time
- Score distributionSee the spread of scores, not just the average
- Real-time response feedEvery submission appears instantly — no delay, no batch
- Per-question breakdownNPS split, choice %, rating distribution per step
- User response historySee all responses from one user (requires SDK user ID)
- Partial response captureIncomplete surveys still surface every answered step
- Filter by time periodLast 7d, 30d, 90d, or custom date range
- Filter by surveyIsolate results from a specific survey or question
- CSV exportDownload any dataset for analysis in your own BI tools
See what your users are actually saying.
And who's saying it.
Real-time results, metric trends, and the speed to first insight your SaaS needs — all in one dashboard your whole team can use.
Common Questions
Everything you need to know about feedback analytics in PulseAhead.
How do I connect a response to a specific user in my system?
Pass your system's user ID to the PulseAhead SDK when initializing it — one line of code, done once by engineering. After that, every response from that user is linked to their ID in your dashboard. You can pull up all surveys completed by a specific user and see their full feedback history across your lifecycle surveys.
What happens if a user doesn't finish the survey?
Partial responses are saved and surface in your analytics. If a user answers three steps and closes the widget on step four, those three answers are captured. You see which steps users are completing and where they're dropping off — useful for identifying friction in long survey flows.
What does the per-question breakdown look like?
Each step type gets an appropriate view. NPS questions show a trend line and promoter/passive/detractor breakdown. Choice questions show the percentage split across all options. Rating questions show distribution across all five points. Long-text steps display each response in a feed, sorted by most recent. Filtering by time period applies across all step views.
Can I export data for custom analysis?
Yes. CSV export is available on all plans, allowing you to download any response dataset for analysis in your own BI tools, spreadsheets, or data warehouses.