Blog
New Feature Success Metrics: How to Know If Your Release Actually Moved the Needle
Don't just ship features, prove their impact. Learn the four essential metrics for measuring feature success and how to use contextual surveys to drive adoption and retention.
User Feedback for Design Changes: Best Practices, Templates & Fast Validation Methods
Learn how to collect actionable user feedback on design changes with best practices, survey templates, and fast validation methods to ship better products, faster.
How to Measure ROI for Offline Advertising Using Channel Attribution Surveys
Struggling to measure ROI from offline advertising? This guide shows you how to use channel attribution surveys to connect offline campaigns to revenue and make data-driven budget decisions.
Measuring Influencer Marketing Impact: Survey Questions That Reveal True ROI
Stop guessing your influencer marketing ROI. This guide reveals the survey questions and framework to measure true impact, prove value, and optimize your influencer spend with confidence.
Types of Customer Segmentation: A Complete Guide for Product Teams
Learn the seven types of customer segmentation that help product teams drive growth, from behavioral to psychographic. Avoid common mistakes and implement a strategy that delivers real insights.
Customer Satisfaction Index: Stop Guessing, Start Measuring What Actually Matters
Measure customer satisfaction with a Customer Satisfaction Index (CSI). This guide covers CSAT, NPS, CES, and how to build a feedback loop that drives retention.
How to Use Feedback From Trial Users to Improve Conversion
Learn how to use feedback from trial users to increase conversion rates. This guide covers how to collect actionable feedback, identify friction points, and use in-app surveys to turn more trial users into paying customers.
Catching Churn Before It Happens: Spotting Renewal Risks Through Customer Feedback
Prevent customer churn by spotting renewal risks early. Learn how to use strategic pre-renewal customer feedback to increase retention and secure your revenue.
Trial-to-Paid Conversion Benchmarks in SaaS: What Actually Works
Boost your SaaS trial-to-paid conversion rate. Learn what top companies do differently, understand industry benchmarks, and discover how to fix trial abandonment with actionable strategies and user feedback.
What to Ask Users After a Product Release
The definitive guide to post-launch feedback: specific questions to ask users after product releases, optimal timing strategies, and proven methods to turn feedback into actionable product improvements that drive retention and growth.
How to Measure Helpfulness of Content: The Real Framework Behind Customer-Focused Content
Stop guessing if your content works. This guide reveals how to use simple in-content surveys to measure helpfulness, get actionable feedback, and prove your content's ROI.
Channel Attribution Surveys: Real Examples Your Team Can Use
Channel attribution surveys reveal true customer discovery paths beyond last-click data. Real SaaS examples show how to uncover hidden marketing ROI and fix attribution blindspots.
The Ultimate Guide to Net Promoter Score (NPS)
A comprehensive guide to understanding and leveraging Net Promoter Score (NPS). Learn how to measure customer loyalty, gather actionable feedback, and drive sustainable business growth by turning customers into promoters.
Introducing PulseAhead: Build Custom NPS Surveys Today
A detailed look at the core features available in PulseAhead right now. Learn how to build custom NPS® surveys, embed them on your site, and analyze the results.