Improve Conversion & Onboarding
Turn trials into paid customers and accelerate time-to-value
Understand what new users want to achieve with your product to personalize their onboarding experience and align with their goals.
Identify barriers preventing users from completing account setup. Understand setup abandonment reasons and discover what would help users finish the onboarding process.
Identify barriers preventing trial users from converting to paid customers. Understand pricing concerns, feature gaps, and upgrade blockers to improve trial-to-paid conversion rates.
Measure the effectiveness of guided tours and identify common pain points. Understand tour completion rates, content relevance, and gather specific improvement suggestions to optimize onboarding flows and reduce drop-off rates.
Identify barriers preventing users from successfully importing their data. Understand common data format issues, silent import failures, migration anxiety, and self-service capability gaps to improve the onboarding experience and reduce support tickets.