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Survey Appearance

The Appearance tab in the survey editor controls how a survey is displayed on the page. You can set the widget type and placement, adjust colors, and remove Pulseahead branding on eligible plans.

To open it, go to the survey in your dashboard and select the Appearance tab (alongside Steps, Behavior, and Targeting).


Choose how the survey appears on the page.

TypeDescription
Docked WidgetA floating widget anchored to a corner of the page. Does not interrupt the user’s current task.
Modal WidgetA centered overlay that appears on top of the page. Higher visual weight than a docked widget.
Embedded in HTMLRendered inside a specific DOM element you identify with a CSS selector.

Choosing between them:

  • Use Docked for passive, low-friction feedback that stays out of the main layout.
  • Use Modal for higher-priority surveys where you want more attention, such as a churn exit survey.
  • Use Embedded when you want the survey to appear inline inside your product UI, such as inside a dedicated Feedback panel or settings page.

When using the Docked widget, choose where it appears: Bottom Right, Bottom Left, Top Right, or Top Left.

When using the Embedded widget, enter a CSS selector for the element where the survey should mount. Example: #survey-container or .feedback-panel

The element must exist on the page when the survey loads.

Comparison of Docked, Modal, and Embedded widget types

Toggle between rounded and sharp widget corners to match your product’s design language.

Enable or disable the close button that lets users dismiss the widget. When disabled for modal widgets, clicking outside the modal may also be affected (noted in the editor UI).


Customize the survey’s colors to match your brand. The following fields are available:

FieldControls
Background ColorThe main background of the widget.
Text ColorAll body text within the survey.
Primary Button BackgroundButtons for primary actions like Next and Submit.
Primary Button TextText on primary action buttons.
Secondary Button BackgroundButtons for secondary actions.
Secondary Button TextText on secondary action buttons.
Custom survey design

By default, surveys display a “Powered by Pulseahead” link. This can be removed on the Pro plan.

To remove branding:

  1. Open the Appearance tab in the survey editor.
  2. Under General Appearance, enable Remove Pulseahead Branding.

Surveys are responsive. On smaller screens, docked and modal widgets shift toward the bottom of the viewport for easier tap targets. No additional configuration is needed for mobile.