Overview
Understanding your users is key to building a better product. Today, we’re launching two powerful features to help you do just that: a highly flexible Choice Question step and a pre-built Customer Segmentation Survey Template. These tools are designed to help you gather critical user data to personalize experiences and make smarter decisions.
What’s New
- Choice Question Type: A versatile, multi-purpose question that supports single-select and multi-select options. It’s perfect for everything from simple preferences to detailed demographic questions.
- Customer Segmentation Template: A ready-to-use survey that helps you collect essential user data like company size, role, and industry right out of the box.
How This Helps You
- Deeper User Insights: Go beyond surface-level feedback to understand who your users are, what they do, and what they need.
- Enhanced Personalization: Use the data you collect to tailor onboarding flows, feature announcements, and marketing communication for different user groups.
- Data-Driven Decisions: Build a clearer picture of your user base to inform your product roadmap, pricing strategies, and go-to-market plans.
- Save Time: Launch a comprehensive user survey in minutes with our pre-built template, designed with best practices in mind.
We’re excited to see how you use these new tools to better understand your customers. As always, we welcome your feedback. Reach out via in-app chat or by replying to your onboarding email.