Overview
Feedback surveys just got a whole lot smarter. With Adaptive Survey Flows, you can now create dynamic experiences where each question adapts based on how users answered the previous ones. No more rigid, one-size-fits-all survey paths - now your surveys can branch and flow naturally based on individual responses, creating more engaging and relevant experiences for your users.
What’s New
- Dynamic Question Routing: Automatically route users to different follow-up questions based on their responses to previous questions, creating personalized survey experiences.
- Conditional Logic Engine: Set up multiple conditions with various operators (equals, not equals, greater than, less than, empty/not empty) to control survey flow.
- Default Fallback Paths: Always have a default next step when no conditions match, ensuring surveys never get stuck.
- Visual Flow Builder: Easy-to-use interface for configuring conditions and visualizing how your survey will adapt to different responses.
What This Means for You
Instead of forcing all users through the same linear survey path, you can now create surveys that feel like conversations. Interested in diving deeper into specific pain points based on initial responses? Adaptive flows make all of this possible, leading to:
- Higher engagement as users see more relevant questions
- Better data quality from more targeted follow-up questions
- Improved completion rates with more natural, conversational flows
- Deeper insights from contextually relevant questions
Improvements
- Intuitive configuration interface that makes complex survey logic accessible to all users.
- Robust evaluation engine that processes conditions reliably in real-time.
- Seamless integration with existing survey builder features.
Feedback? Share your thoughts on adaptive flows via in-app chat or reply to your onboarding email.